Shipping & Delivery
We take care to ensure your precious jewelry reaches you safely and elegantly. Shipping is secure, fast, and handled with the utmost care.
Processing Time
All orders are carefully prepared and shipped within 1–3 business days after confirmation. Custom or resized items may require additional processing time. For shipping outside the UE, we are not responsible of the customs delays and fees.
Shipping Methods & Costs
Enjoy worldwide shipping with full tracking through our trusted DHL partnership. All orders are shipped free of charge.
International Orders
For international orders, customs duties and taxes may apply depending on your country. We recommend checking your local regulations.
FAQ
How can I track my order?
All orders come with a tracking number. You’ll receive it via email once your package is shipped.
How long does shipping take?
Domestic: 2–5 business days
International: 5–15 business days depending on destination.
What if my order arrives damaged?
Please contact us immediately. We handle replacements or repairs with care.
Can I change my address after placing an order?
If your order has not yet been shipped, please contact us as soon as possible.
Are shipments insured?
Yes, all shipments are fully insured for their declared value.